As everyone is aware, the World Health Organization has officially declared the global COVID-19 outbreak as a pandemic.  Vidalia Federal has a Pandemic Plan that will be put into action if the virus starts affecting staff.   In the meantime, as a preventative measure, we wanted to make everyone aware of some steps to take to reduce the risk of contracting the virus. 

 

Keep in mind that you can do many of your banking functions using our online website, mobile app, and 24-hour telephone banking. In fact, in an effort to reduce exposure, you could make remote deposits using our telephone app, get cash using our ATM, and do transfers and/or loan payments through either online banking or telephone banking.

             Below are two very informative sites, one from the CDC and one from the EPA.

https://www.cdc.gov has general information (see below) on helping to stay healthy.

https://www.epa.gov has a list of EDP-registered household disinfectants.

                               

        

Banking At Your Fingertips

Our online banking customers can now download the Vidalia Federal Savings Bank mobile app for your Apple and Android smartphones and tablets! Have all your account information at your fingertips- check your balances and history, make transfers, pay a bill from your Online Bill Pay accounts, or make a mobile deposit on-the-go!

 

  New Card Activation Process 

 Since our core change, you will now activate your ATM/Debit cards by calling 1-866-633-5293. Please remember that you must be calling from the phone number we have on record.

 

Tired of paper statements?

Contact our friendly customer service representatives for more information on how to become statement free?

                                       

                                        Help us keep your information secure!

Should you receive a call that displayed as a Vidalia Federal telephone number with a person asking for online banking log-in or debit card information, do not EVER give your log-in information (user name and password) to anybody. No one from Vidalia Federal will ever ask you for a password. If you are ever in doubt as to whether a call is "real" or not, if it is from us or from any other organization, you can always hang up, look up the contact number, and call them directly. Always be careful when giving out personal information.

Also please be aware that most "Free Trial Offers" that involve you paying only shipping costs often result in your being charged for products you are not aware of. This has become frequent as of late and customers are not able to dispute the charges because they entered into an agreement with the merchant. Please be responsible when giving our your debit card information!

                                     

MasterCard SecureCode is a simple and secure way to pay at thousands of online stores. Click here to signup

 To conform with government regulations, transfers to and from passbook savings account are limited to 6 per month via online banking and telebanker.

                                                                           Any transfers in excess of 6 must be done at the bank.